In this podcast from WhatIs.com, associate editor Alex Howard interviews Mark Denne about IT chargeback systems.

 

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When you listen to the podcast, you’ll learn the answers to the following questions:

• What is an IT chargeback system?
• Who came up with the concept?
• When were these systems first introduced?
• How does an IT chargeback system work?
• What are the five different types of IT chargeback systems?
• What are the best practices for implementing an IT chargeback system?
• What are the advantages and disadvantages of adopting these systems?
• Who are the early adopters for IT chargeback systems?
• Why do IT chargeback systems work so well with SOA, cloud computing and SaaS?

Mark Denne is the Chief Architect at Intuit and author of “Software by Numbers.” He has over 20 years of experience in the software industry. Mark wrote about workable models for IT chargeback for CIO.com and has consulted on implementations of IT chargeback systems for other enterprises.

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In the latter half of the podcast, Mark also answered questions submitted from Twitter users previous to recording. In an effort to understand what questions exist in the IT community at large, Alex tweeted this question:

Following are the replies he received and passed on to Mark. Thanks to Charles Gardner, Shannon Snowden, Patrick Burrows and Martin McKeay for posing such useful questions.

On the one hand, information life cycle management – ILM for short — is a comprehensive approach to managing the flow of data and associated metadata from creation and initial storage to the time when it becomes obsolete and is destroyed.

On the other hand, ILM may be just the latest example of a buzzword that hasn’t quite move beyond the hype cycle.

In this podcast, I’ll explore what ILM is, why it’s relevant and why full adoption and implementation of the technology hasn’t been universal.

 

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Once you’ve listened to the podcast, learn more about ILM in the following stories, learning resources and white papers, several of which are cited during the episode.

Articles and learning resources:

Q&A: How does file archiving differ from HSM and ILM solutions?
- Greg Schulz

The SNIA XAM Initiative
The SNIA XAM Initiative to drive adoption of its forthcoming eXtensible Access Method (XAM) specification.

Information Lifecycle Management Course List
Sun Microsystems and Deloitte have joined forces to create a series of self-paced courses that reflect best practices for Information Life Cycle Management (ILM) across the enterprise and address regulatory compliance.

Solving information life-cycle management challenges
- Claudia Shandra

Does EMC’s ILM strategy really solve complexity?
- Beth Pariseau

The new buzzwords: Information lifecycle management
- Steve Duplessie, Nancy Marrone, Steve Kenniston

White papers:

The Roadmap to Implementing ILM (PDF)
The ILMI’s paper describes their vision for the various phases of implementing ILM.

Vision for the Future of ILM
In this white paper, you’ll read about the SNIA’s Data Management Forum (DMF) perspective on the evolution of ILM.

How to Simplify Information Management through Advanced Storage Consolidation
A number of technologies and approaches are available to IT organizations looking for new and innovative ways to deal with storage capacity growth and compliance demands. This white paper provides key insights to achieve a unified storage.

Practical Steps toward Information Lifecycle Management
In this paper by the Clipper Group, you’ll get current, practical advice on how your organization can implement an ILM strategy - from discovery of your information assets - to actively managing data over its lifecycle.

What is enterprise search? Why is it important? Why are major software firms and Internet giants chasing market leadership in enterprise search so intently? What is making enterprise search such a hot buzzword in IT? You’ll learn the answers to these questions – and more – in this podcast.

While articulating the concept is a challenge, choosing software, architecture, user requirements, testing and maintenance is even harder. Learn more about key considerations for anyone evaluating implementing enterprise search in this podcast.

 

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Once you’ve listened to the podcast, make sure to read the following excellent articles for more information about enterprise search:

Enterprise search platforms: Seven evaluation tips (SearchDataManagement.com)
Enterprise search platforms are a far cry from simple search engines. An IDC analyst and an experienced information expert share tips for evaluating enterprise search technology.

Oracle Secure Enterprise Search 10g gets overhaul (SearchOracle.com)
Oracle wants to make a name for itself in the highly competitive and quickly growing enterprise search market.

Can SAP enterprise search succeed in a crowded market? (SearchSAP.com)
SAP’s enterprise search offering will enter a competitive market when it is released later this year.

SAP melds enterprise search with business accelerator (SearchSAP.com)
SAP showcased new enterprise search capabilities, but users say more information is needed before enterprise search would be widely deployed.

Solix unveils Google enterprise search for Oracle E-Business suite (SearchOracle.com)
New archiving software from Solix Technologies Inc. adds Google enterprise search capabilities to Oracle’s E-Business suite.

Listen to this podcast to learn about Virtuozzo, a software application for enterprise server virtualization that allows an administrator to create virtual environments on a host computer at the operating system layer.

Instead of having one physical machine run multiple operating systems simultaneously, as in the virtual machine model used by VMware, Mircrosoft Virtual Server or Xen, Virtuozzo approaches virtualization by running a single OS kernel as its core and exporting that core functionality to various distributions on the host.

 

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